• The personal data of the customers is required for confirming the
  booking with us (the tour company).
• The personal data of the customers will help the staff identify the
  customers who will visit our tour program. This is to prevent the
  scammers.
• We will use the hotel and room number information for the purpose
  of picking up transportation from and to their hotel or
  accommodation that they stay in. The room number is for when we
  cannot find the customers at the lobby hotel. We can ask the
  reception of the hotel to call the customers to meet the driver only if
  we have the room number.
• We need the phone number and email address for contacting the
  customers for various reasons such as the changes of the pick up
  time, communication with the customers to meet the driver, changes
  of the program’s details, and other emergencies that are related to the
  tour details.
•  For the food preference or exceptions, we need this personal
  information for the Elephant Nature program only since we have to
  serve dishes to the customers. We have to make sure that the food
  ingredients are aligned with the customers’ preference. This includes
  allergic food, vegetarian food, meat preference, spicy preference,
  and other exceptional food.
• For every customer, we will store the personal data for 5 days after
  the customers visit our tour program.
• For customers who have booked ahead of the visit date, we will need
  to store the personal data until the date of the customers joining a
  tour program to secure the booking. After they visit us, we will
  destroy the personal data in 5 days.
• For customers who booked with us and would like to cancel the
  booking, we will destroy the personal data after the customers
  clearly confirm the cancellation.
• We will keep personal data for 1 month or longer if the
  customers did not pay for the full price of the tour program
  after joining the tour program with us. We will have to need
  their personal data to contact the customers.

• Our customers can contact us via info@bukitelephantpark.com for
  sending a request to delete, disclosing, updating the personal data
  you store, or inquiring about the privacy policy.

Entities you share the personal data with, now and in the future.

• We do not share the personal data of the customers with any entities
  at all. We only need the personal data for the booking at Bukit
  Elephant Park. The personal data of the customers are secured with
  Bukit Elephant Park only